Thank you for choosing Keva Living. Our commitment is to offer you high-quality products and an exceptional shopping experience. Please familiarize yourself with our Terms of Sale outlined below.

1. 7 Days Return

At Keva Living, we accept returns within 7 days of shipping the product, provided the piece is in its original condition.

2. Manufacturing Defects:

Should you encounter any manufacturing defects in the products you receive, kindly notify us promptly via email at info@kevaliving.com within 24 hour of receiving the goods. We will promptly replace the defective item with another piece of the same product.

3. Logistical Costs:

Customers are responsible for the logistics and cost associated with returning the item to our facility. However, we understand the inconvenience and, therefore, will reimburse you for the logistical costs via your preferred payment gateway within 10 days of the replaced item being processed.

4. Frequently Asked Questions (FAQs):

4.1 I did not receive an email after initiating a return?

Should you not receive an email confirmation after initiating a return, please reach out to us. We are happy to resend the confirmation to your registered email address.

4.2 I am an international customer; does this policy apply to me?

Currently, our return policy is applicable for customers in India only.

4.3 When can I cancel my order?

You have the flexibility to cancel your order online before the product's shipment is complete. However, once the shipment is made or production has commenced, cancellations are not possible. In such cases, a full refund will be issued.

4.4 I still have a question that you did not answer?

Our dedicated customer service team is here to assist you. Feel free to contact us via WhatsApp at +91 9896530096 or email us at info@kevaliving.com, and we will address any additional queries you may have.

Thank you for choosing Keva Living. We appreciate your trust, and our team is dedicated to ensuring your satisfaction with every purchase.

Note: These terms are subject to change, and any updates will be communicated through our official channels.